Privacy policy

At kinwatteakwood, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website [your website URL].

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📌 Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name

Mobile number

Email address

Shipping & billing address

Order details (product, customization, price)

Payment-related information (processed securely via payment gateways)

📌 We do NOT store your card, UPI, or banking details.

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🛠️ How We Use Your Information

We use your information only to:

Process and fulfill your orders

Communicate regarding order status, customization, and delivery

Share photos/videos of your product before dispatch

Provide customer support

Improve our services and website experience

We do not sell or rent your personal data to anyone.

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🔐 Data Security

Your personal information is protected using secure servers and SSL encryption

Payments are handled through trusted third-party payment gateways

Access to customer data is limited to authorized personnel only

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🤝 Sharing of Information

We may share your information only with:

Logistics / transport partners (for delivery)

Payment gateway providers (for secure transactions)

📌 This is done strictly for order fulfillment purposes only.

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🍪 Cookies

Our website may use cookies to:

Improve user experience

Analyze website traffic

Remember your preferences

You can disable cookies in your browser settings if you prefer.

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🔄 Data Retention

We retain customer information only as long as necessary to:

Complete orders

Meet legal or accounting requirements

After that, data is securely deleted.

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📱 WhatsApp & Communication

By contacting us via WhatsApp, phone call, or email, you agree to receive communication related to:

Your order

Customization discussions

Delivery updates

We do not send spam or promotional messages without consent.

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👶 Children’s Privacy

Our website and services are not intended for individuals under 18 years of age.

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🔁 Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

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📞 Contact Us

If you have any questions about this Privacy Policy, please contact us:

📱 WhatsApp: [8378945601]

📧 Email: [kinwatteakwood]